Refund Policy

2 Kats Clothing will gladly exchange or refund items within 30 days of purchase with an original receipt. Items must be in their original state: unwashed, unworn, unaltered, and must have all tickets attached.

Shipped merchandise may be returned or exchanged with original receipt within 30 days after receiving the package. All returned merchandise, will be refunded in the original form of payment.

Returned merchandise that was originally paid for by alternate tenders (i.e. Gift Certificates etc.) other than cash, debit or credit card will receive an exchange or refund in the form of a store credit onto a 2 Kats Clothing Gift Card. Cash will not be issued. 2 Kats Clothing gift card purchases are FINAL and may not be redeemed for cash.

Returns with gift receipts

Within 30 days of the date of purchase, receive an exchange or refund for the value paid in the form of a store credit onto a 2 Kats Clothing gift card. Cash will not be issued.

Final sale merchandise

No exchanges or returns on final sale merchandise

If you are shipping your return:

Please send as much information with your return as possible including the name, phone number and address where the order was sent and/or billed to, email address or credit card used to purchase the item along with your receipts. Please pack and seal your return securely using an insured carrier service. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.

Send your package to:

2 Kats Clothing
5 Maple Ave W
Minesing, ON
L9X 0A1

 

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